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Z Dimension · Locate Management

One request. One managed workflow.

We process, track and escalate every locate request against your dig dates, and review every response before it reaches your crew.

TICKETSLIVE STATUS
ESCALATIONBEFORE THE DIG DATE

What we manage

We do not just submit tickets. We manage outcomes.

Late locates, incomplete responses and poor coordination should not land on the contractor. We remove those failures before they reach your project.

Active tracking

Escalation with utility owners until every response is in.

Validity windows

Remarks, renewals and re-requests managed for you.

Quality review

Every incoming locate checked for coverage and accuracy.

On any device

Requests, notifications and documents through the online portal.

Service tiers

Pick the level of control you need.

Every tier starts with setting up your account and workflow around how your team works.

Excavator Complete

We handle everything: submission, tracking, escalation and review.

  • Ticket submission with Ontario Dig Authority
  • Daily tracking and escalation of every response
  • Quality review before you dig
  • Renewals, remarks and re-requests managed
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Excavator Self-Direct

Your staff submit; our software keeps every ticket tracked and documented.

  • Your team files tickets in our platform
  • Automated tracking and expiry alerts
  • Documentation and audit trail for every ticket
  • Expert assistance when you need it
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Infrastructure Owner

One Call look-ups and responses on your behalf, with field locates to industry standards.

  • Screening and responses for incoming requests
  • Field locates to industry standards
  • Complete oversight, end to end
  • Reporting scoped to your network
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The path to dig-ready

Four steps. Zero guesswork.

  1. Request

    Send the work area, dates and drawings.

  2. Submit and track

    Filed with Ontario Dig Authority and chased.

  3. Review

    Coverage, remarks, validity and accuracy checked.

  4. Dig-ready

    A verified package on site.

The four dimensions

Connect the full workflow.

Each service stands on its own. Together they run from first record search to dig-ready site and final deliverable.

Next step

Stop chasing tickets. Start digging.

Tell us how you manage tickets today and we will map the move to 4D.